Another Example of Deceptive business practices by Zak Boca, Dan Ushman, Andy Pace and Marc Bollinger. They have created a “server status” system which does not actually report real data. It is data approved by managers and staff and not actually tied to real results. If it was it would show some downtime especially since they admitted that they had a few servers down in February of 2014. This is not the first system they have created with this falsified information to the general public. While in charge of Midphase.com and Anhosting.com they also had the same half a$$ed system that was updated by employees and did not report actual data for server up time. This is known as deceptive business practices. It is a common tactic they use to not scare away new client signups. Since 2001 they have conspired against the general public on many levels to mislead web hosting and dedicated server hosting into purchasing their services.
If this is your hosting company and they have violated your trust with deceptive business practices you can always file a BBB complaint against Singlehop and this will surely get their attention. You can also file a general complaint here to help others stay away from Singlehop if you feel that Singlehop is a bad hosting company.
Created as a new company in 2007 while they were selling their shared web hosting business Midphase.com Anhosting.com Autica.com Thrillhost.com and other brands. They used their money to create a new dedicated server brand to take advantage of higher price points. These earlier brands since 2001 were owned by Dan Ushman, Zak Boca and included a brand from Marc Choi Anhosting.com. Andy Pace was the data center Administrator and Marc Bollinger became a General Manager of Midphase after they sold it and worked for Westhost and later was rehired by Singlehop.com.
Singlehop offers high end servers (hence the higher price point) and is located in Downtown Chicago. They have received 21 BBB complaints since 2008.
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||10|
|Billing / Collection Issues||3|
|Problems with Product / Service||8|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||21|
- See more at: http://www.bbb.org/chicago/business-reviews/internet-web-hosting/singlehop-in-chicago-il-88262423#reasonrating